VMs Don't List Drives For FLR

Vembu Support email suggested upgrading my version so I upgrade from 3.9 to 4.2 BDR and now the VMs don't list the hard drives under them. I can't select any drives to Restore files or folders from. The upgrade made it worse for possible file and folder level recovery. Error while listing VM(s)Disk(s)Volume(s). FLR is not supported for other than NTFS File System. The drives are basic NTFS file system. Why is it failing?

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