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How to remove disconnected volume from storage pool

Hello everyone,

We are using Vembu BDR v4.0.1 [4012019041520]. We are backing up our main server to an external Seagate disk using VembuBDR. That Seagate disk was using drive letter E:\ and was our default storage pool. After a restart of the hypervisor host the Seagate disk became disconnected from the Vembu server and the software replaced it with the C:.

I have now attached the Seagate Disk to the server as E:\ and tried to make it the default pool (which is DefaultRepo – as seen in the screenshot below). In the process there were some errors, but now I see another storage pool (called SeagatePool - F:\ drive) added to my main storage pool and it is marked as the default-pool. I am unable to remove it or change the default-pool back to the DefaultRepo (which is E: drive). When I try to make the DefaulthRepo my default storage pool, it says F:\ is not available.

How can I fix this please?

Thanks! Parwaz

Screenshot 1: Current situation with the storage pool

image description

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asked 2019-10-16 12:00:02 -0500

parwaz
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5 replies

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Re: How to remove disconnected volume from storage pool

by Pranav

To remove a storage pool from the storage repository, make sure it is not the default pool.

In your case make the DefaultRepo as the default pool by enabling the toggle button on its side, this removes the SeagatePool from the default status.

Once the default status is switched, the SeagatePool can be deleted. But before that make sure there is no backup data in the SeagatePool.

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answered 2019-10-17 06:25:46 -0500

Pranav
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Re: How to remove disconnected volume from storage pool

by parwaz

Hi Pranav,

Thanks for your reply. I have tried that already several times but it gives an error. Please see below the screenshot of the error message:

Error when making the Default_Repo the default storage pool using the toggle button:

Default_Repo is E:\ drive (in physical sense it is the external Seagate drive which hosts old backups)

SeagatePool is F:\ drive (in physical sense it is also the same external Seagate drive which hosts old backups - probably due to wrong drive letter assignments it got added as an additional pool)

Currently there is no drive F:\ connected to the server, it cannot be connected even if I want to because it does not exist. How can I fix this error through the config files manually. From the user interface it does not seem possible.

Thanks for your help! Parwaz

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answered 2019-10-18 07:18:44 -0500

parwaz
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Re: How to remove disconnected volume from storage pool

by Pranav

To resolve the case, we need to run a few SQL queries. So contact our support team by emailing the details to vembu-support@vembu.com, we will provide you the steps to resolve the case.

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answered 2019-10-18 12:51:56 -0500

Pranav
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Re: How to remove disconnected volume from storage pool

by parwaz

Thanks Pranav,

I have sent an email to the Vembu support team and keeping my fingers crossed for a favourable response.

Many thanks for your help thus far.

Kind regards, Parwaz

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answered 2019-10-21 05:24:39 -0500

parwaz
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Re: How to remove disconnected volume from storage pool

by parwaz

A member of the Vembu Support team connected to our server via TeamViewer and fixed the issue by running several SQL queries. It was a massive help and greatly appreciated. This issue has now resolved.

Thanks, Parwaz

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answered 2019-10-22 10:01:39 -0500

parwaz
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updated 2019-10-22 10:09:08 -0500

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