Can't backup vm from vmware (v...

Can't backup vm from vmware (vcenter or esxi) when is powered ON

Hello everyone,

We can't backup a vm from vmware (we have tried both vcenter and esxi), the machine we cannot backup is turned on, we also tried doing a snapshot and it was successfully completed, but when Vembu starts the backup something happens on the vmware and an error is returned.

We have a cloned machine that is turned off and we could successfully backup it up. So apparently the problem is when Vembu has to do a snapshot, I repeat the snapshot from vcenter works flawlessly.

The error number is: 105010 Creating VM Snapshot failed.

Thank you in advance.

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asked 2019-05-31 15:23:29 -0500

titanve
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1 reply

Re: Can't backup vm from vmware (vcenter or esxi) when is powered ON

by akilesh

Please refer to this KB article and try the given options to resolve the issue.

We request you to take a manual snapshot again, but this time with the following conditions:

Snapshot the virtual machine's memory - Disabled
Quiesce guest file system (Needs VMware Tools installed) - Enabled

If your manual snapshot fails, then the error is due to Quiescing issues in VMware. If your snapshot is successful under those conditions, get back to us at vembu-support@vembu.com to analyze the issue further.