Hi,
im testing the standard edition and have a problem creating a password for data encryption. The first time, i had to enter a password and a hint. But there is nothing in the list. When i want to add a new password, theres only the loading screen, remote, local, different browser.
Anyone with an idea?
Kindly regards
We haven't faced any issue like this in our test environment. Since you have already tried with different browsers, this issue might be specific to your environment. Hence we recommend you to contact our support team at vembu-support@vembu.com with the screenshot of JavaScript Console of your browser while entering the password and hint.
You can open the JavaScript console by pressing F12 or Ctrl+Shift+J from your browser window.
Hi Nivas,
thank your for your reply, I wrote the support with required informations.
Best regards
The Vembu support is fast and amazing!!!
The short version: "Dont use quotation marks (") in passwords or hints"
Thanks
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