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Hi,

Thanks for your reply.

In order to assist you further on the same, please provide us the following details through email to "vembu-support@vembu.com":

1) Provide us the Screenshot of the Email Settings Configuration page with the Error message you receive.

2) Provide us the output of the ping command from your Vembu BDR Server installed machine by following the below steps.

Open Command Prompt and type the following: ping SMTP_Server

3) Provide us the output of the following commands by executing in your Vembu BDR Server installed machine's command prompt terminal, so that it will help us to assist you in a better way.

telnet SMTPSERVERNAME SMTPPortNumber

HELO SMTPSERVERNAME

EHLO SMTPSERVERNAME

QUIT

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