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Hi Danny,

Normally the error "SG0296: Unable to send global db details to replication server.." would occur if the network connection between Vembu VMBackup Server and Cloud DR servers hosted in Amazon Web Services is getting abruptly closed during upload. If this issue occurs, the Vembu VMBackup server will try to upload again for every few minutes with maximum reschedule count of 5. So, in the subsequent reschedule this upload process will complete without any issue. Please check the reports for this Cloud DR upload in your Vembu VMBackup server.

You can also reschedule the backup jobs from Vembu VMBackup server for Cloud DR upload by navigating to List Clients --> Click the Expand Icon for View Backups against the corresponding client --> Click Replication Now icon against the particular job.

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