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To assist you further, kindly add the following details in a zipped folder and mail it to, keeping "regarding the forum query" as the mail's subject line.:

1) The BDR Backup Server logs. You can find the log folder at the "< installation_path >\Vembu\VembuBDR\log" location.

For Example: "C:\Program Files\Vembu\VembuBDR\log"

2) Screenshot of the email notification you recieved.

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