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We require some details to assist you on this, so kindly send the following details in a zipped folder and e-mail to vembu-support@vembu.com, keeping "regarding the forum query" as the mail's subject line.

Required Details:

1) The Vembu BDR Backup Server logs - You can find the log folder in "< installation_path >\Vembu\VembuBDR\log" location.

For Example: "C:\Program Files\Vembu\VembuBDR\log".

2) The Crash Dump details - You can find the CrashDump folder in "< installation_path >\Vembu\VembuBDR\CrashDumps" location.

For Example: "C:\Program Files\Vembu\VembuBDR\CrashDumps".

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