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To assist you on this we require some details, so kindly send the following details in an e-mail to vembu-support@vembu.com, keeping "regarding the forum query" as the mail's subject line.

Required Details:

1) The Vembu BDR Backup Server logs in a zipped folder - You can find the log folder at the "< installation_path >\Vembu\VembuBDR\log" location.

For Example: "C:\Program Files\Vembu\VembuBDR\log".

2) We need to know the type of Virtual Machine backup (i.e. VMware/ Hyper-V) that you configured.

3) The screenshot of the actual error message that pops up.

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