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To analyze this further, send the 'log' & 'Vembu_InstallLogs' folders of Vembu NetworkBackup client as ZIP files to vembu-support@vembu.com. One of our support engineers will analyze the log files and get back to you.

You can find the 'log' folder of Vembu NetworkBackup client on the client machine at < installation Location >\Vembu\VembuNetworkBackup\log

You can find the 'Vembu_InstallLogs' folder in the directory where you had the VembuNetworkBackup installer and initiated the installation.