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To analyze this issue further, Kindly send the following details to our support team at vembu-support@vembu.com :

1. Backup Job name
2. Log folder of VembuBDR, and VembuIntegrationService as a zip

You can find the log folder of VembuBDR in the backup server at < installation location>\Vembu\VembuBDR\log

You can find the log folder of VembuIntegrationService in the Hyper-V host at < installation location>\Vembu\VembuIntegrationService\log

Example: "C:\Program Files\Vembu\VembuIntegrationService\log"