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As per the design, a sgstorage folder will be created under all volumes configured under the storage pool. If you have configured more than one volume in a storage pool, the data will be written in volume 1 first followed by volume 2 after volume 1 gets filled.

If this is the case, we suspect that you might be seeing the sgstorage folder in wrong volume i.e volume 2.

Open and check the sgstorage folder in the 1st volume of your storage pool, and you can find the backup data inside.

In your backup server, go to Management > Storage Pool, and edit the storage pool to find the order of the configured volumes.

In addition to this, we recommend you to perform any one of the Recovery Options from UI to verify the backup data is recoverable.

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