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You can send the zip of the log folder of Vembu NetworkBackup client to our support team at vembu-support@vembu.com. Also, include this forum thread for reference. Our support engineers will analyze the log files and get back to you shortly.

You can find the log folder at < installation Location >\vembu\VembuNetworkBackup\log

For Example C:\Program Files\Vembu\VembuNetworkBackup\log

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