“I support 2 small Insurance company’s and they were also satisfied with tape backup until a crisis occurred where we lost a SAN that hosted one of the company’s critical servers, Exchange customer portal etc. We were down for days restoring from tape and lost quite a bit of data since tape backups are ran only once per night. At that time I introduced Vembu to both companies that gladly allowed for budget. I often spin up the Vembu backups of our most critical server for upper management to put all of minds at ease. We are extremely pleased with the Vembu product and support we receive at a very reasonable cost.

– Martin Kopf, All Star General Insurance Agency

All Star General Insurance Agency

Company : Insurance
Problems
Recently the customer lost a MSA that hosted 15 of a company’s virtual servers and restoring from tape was a long, brutal recovery that was unacceptable from an upper management standpoint.
Protected Platforms
Physical Servers
Solution
Vembu BDR Suite
Result

Martin Kopf says, “A peace of mind for one. I have done and continue to run extensive tests and we are now better prepared to spin up a Vembu backup within 20 minutes, rather than days. We are also able to perform more frequent backups when our tape backup was once per day and I am able to run Vembu every few hours!”

About the All Star General Insurance Agency

All Star General Insurance Agency, LLC (All Star General) is a Southern California based General Insurance Agency headquartered in San Diego that specializes in the private passenger auto market. All Star General was formed in 2007 by a management team of highly experienced and well respected auto Insurance executives that created a strategic alliance in order to establish better economies of scale and allow management teams from different organizations the opportunities to concentrate on core competencies.The All Star General management team has a background and proven track record in operational development, management, underwriting, product development, sales and marketing specific to the automobile market in California. The IT section has been hosting 13 servers and 15 users.

Challenges

Recently the customer lost a MSA that hosted 15 of a company’s virtual servers and restoring from tape was a long, brutal recovery that was unacceptable from an upper management standpoint. They needed something that was affordable, worked with Citrix Xenserver and that they could recover quickly from a disaster. They now have Vembu at the 2 companies that they support.

Solution

The Vembu BDR suite comes with the complete package where it addresses both physical and virtual environments’ image backup requirement. It offers comprehensive Backup and Disaster Recovery solution for Windows IT environment. It backs up entire disk image of Windows Servers, Desktops and Laptops including operating system, applications and files. Also with effective recovery options and migration options, Vembu BDR Suite is an ideal solution for the physical servers.

The customer also lauded the affordability of Vembu’s solutions saying that price was one of the major deciding factor for choosing Vembu over other competitors but also because of the fact that physical image backups works on their Citrix Xenserver VM’s. They would also recommend to others because it is a great solution and has the best support, they have encountered.

Vembu support is the best I have come across, and in today’s world that is a very, very important feature. The Vembu software is the best I have used in my 20+ years in IT, but because of the support, it makes it the BEST!

– Martin Kopf, All Star General Insurance Agency

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