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Client Backup Report

Overview

This section will give you information about the client backup report for the configured backup schedule in StoreGrid.

How to get here in the StoreGrid Web Console?
 In the top menu, select: "Reports->Backup Reports". This will list all the backup schedules in a table format. Click on the backup name link to see the detailed backup report.

Client Backup Report

The client backup report is organized into two sections as Summary Reports and Historical Backup Reports.

Summary Reports

  • Consolidated Report

    The Consolidated Report gives a cumulative report on backups done across schedules. The timestamp specified in the header "Consolidated Backup Report As On TIMESTAMP" is the time at which the backup was last scheduled. It is possible that there are no changed files to backup when the backup was scheduled last time. But the consolidated report would always show the time the backup was last scheduled, even if no files were backed up in the last scheduled backup.

    Below are other information shown in this section:

    • Total Files Listed - The total number of files that StoreGrid listed over the different schedules of this backup.

    • Unprocessed Files - The number of files that were listed by StoreGrid but not backed up. StoreGrid makes a list of files to be backed up and simultaneously starts backing up the listed files one at a time. If the StoreGrid client stops backing up abruptly, then there may be some unprocessed files – the files that StoreGrid listed for backup but could not complete backing up the files. Some of the reasons why the StoreGrid client would stop backing up abruptly are listed below:

      1. Client exceeded the allotted backup space on server.

      2. No drive space available in the server.

      3. Active backup schedule was aborted at the Server side.

      4. Active backup schedule was suspended in the client.

      5. StoreGrid was stopped in the server or the client side.

    • Total Files Protected - The number of files that were successfully backed up to the backup server over the different schedules of this backup.

    • Skipped Files - The number of files that could not be backed up. Some of the reasons a file may not be backed up are:

      1. The file is being modified.

      2. The file did not have appropriate permissions and hence could not be read.
        If there are skipped files, then you will have a View link, which when clicked will list the skipped files and also the details on the reasons why the file was skipped.

    • Skipped Folders - The number of folders that could not be backed up. Some of the reasons why a folder may not be backed up are:

      1. The folder did not have appropriate permissions for StoreGrid to read.

      2. The folder may have been modified while StoreGrid is trying to backup it up.

      3. The folder may have been temporarily available when StoreGrid listed the folders to backup but was later not available when StoreGrid tried to backup.

      Clicking on the 'View' link will take you to a page which lists the folders that were skipped and the reason StoreGrid skipped the folders.

    • Transferred Size - The total number of bytes transferred to the server as part of this backup.

    • Success Rate - This gives the percentage of total files that were successfully backed up.

    • Files & Directories List - Clicking the "Show" button here will list the files and folders configured for the backup with their Files/Folders filter settings.

    • Database List - Clicking the "Show" button here will list the SQL Server database(s) configured for backup. This will be listed for Basic and Advanced SQL Server backup schedules.

    • Mailbox Details - Clicking on the "Show" button here will list the users configured for Advanced Exchange Mailbox backup with their total number of mailbox folders, items(messages, calendar and etc.,) and size.

  • Last Backup Report

    The Last Backup Report gives a report on the last time some files were actually backed up. It is possible that this time is different from the time shown in the Consolidated Report. The reason is that the last backup time will not get updated when in the last schedule no files were backed up. For example, if the first backup is done at 1-Jan-2006 and the backup is configured to be scheduled daily, on 2-Jan-2006, the backup would be scheduled and if no files had changed then StoreGrid would not backup any file on 2-Jan-2006. In this case the Last Backup Time would show 1-Jan-2006 and the Consolidated Report Time would show 2-Jan-2006.

    Below are other information shown in this section:

    • Total Files Listed - The total number of files backed up when the backup during the last backup.

    • Unprocessed Files - The total number of files backed up when the backup during the last backup.

      1. Client exceeded the allotted backup space on server.

      2. No drive space available in the server.

      3. Active backup schedule was aborted at the Server side.

      4. Active backup schedule was suspended in the client.

      5. StoreGrid was stopped in the server or the client side.

    • Total Files Protected - The number of files that were successfully backed up to the backup server.

    • Skipped Files - The number of files that could not be backed up. Some of the reasons a file may not be backed up are:

      1. The file is being modified.

      2. The file did not have appropriate permissions and hence could not be read.
        If there are skipped files, then you will have a View link, which when clicked will list the skipped files and also the details on the reasons why the file is skipped.

    • Skipped Folders - The number of folders that could not be backed up. Some of the reasons why a folder may not be backed up are :

      1. The folder did not have appropriate permissions for StoreGrid to read.

      2. The folder may have been modified while StoreGrid is trying to backup it up.

      3. The folder may have been temporarily available when StoreGrid listed the folders to backup but was later not available when StoreGrid tried to backup.

      Clicking on the 'View' link will take you to a page which lists the folders that were skipped and the reason StoreGrid skipped the folders.

    • Transferred Size - The total number of bytes transferred to the server as part of this backup.

    • Success Rate - This gives the percentage of total files that were successfully backed up.

    • Time Taken - Total time taken for the last backup to complete.

  • Last Schedule Summary

    The Last Schedule Summary gives a report on the last time backup was scheduled. It is possible that this time is different from the time shown in the Last Backup Report. The reason is that the last backup time will not get updated when in the last schedule no files were backed up. For example, if the first backup is done at 1-Jan-2006 and the backup is configured to be scheduled daily, on 2-Jan-2006, the backup would be scheduled and if no files had changed then StoreGrid would not backup any file on 2-Jan-2006. In this case the Last Backup Time would show 1-Jan-2006 and the Last Schedule Time would show 2-Jan-2006.

    Below are other information shown in this section:

    • Last Schedule Start Time - The time at which the backup was last scheduled. It is possible that there are no changed files to backup when the backup was scheduled last time.

    • Last Schedule Time Taken - Total time taken for the last schedule to complete.

    • Remarks - Remarks from StoreGrid about last schedule backup.

    • Warning Messages - Messages from StoreGrid about any problems during backup.

  • Disk Space Utilization

    This section displays the information disk space used by this client [ CLIENT_NAME ] in Server [ BACKUP_SERVER_NAME ] as shown below:

    • Allotted Space[for client] - The space allotted for the client in the backup server.

    • Used Space[for client] - Field displaying the used backup space by this client in the backup server.

    • Used Space[for this backup schedule] - Field displaying the used backup space for the selected backup schedule in backup server.

  • Other Relevant Reporting Information

    • Original files size - The total size of all the files transferred including the deltas transferred during incremental backups.

    • Transferred size - The total number of bytes transferred to the server as part of this backup.

    • Compression ratio - The percentage compression achieved.

    • No. of Schedule Completed - This is the total number of times the backup has been scheduled.

    • No. of Full Backups - This is the total number of full backup that has been taken.

    • Backup Type - Type of backup will be displayed for the Basic and Advanced Plugin backups.

    • Automatic Directory Monitoring - This shows whether Automatic Directory Monitoring is enabled or disabled for the backup.

  • Historical Backup report

    The historical backup report gives a report for each of the completed schedules the backup. The full backups and their respective incremental are shown from latest to oldest in a table format. Each row of the table represents a report for a backup schedule. Clicking on the "arrow" link on the left side of a row will expand the row and show more details about the backup schedule. The following information is shown in each row of the table:

    • Backup Name - The name of the backup schedule.

    • Backup Server - The name of the backup server to which the backup is being done.

    • Start Time - The time at which the backup schedule started backing up the data.

    • End Time - The time at which the backup schedule completed backing up the data.

    • Schedule Type - The type of the schedule.( Full Backup or Incremental or (Log or Differential for SQL/Exchange Sever backups).

    • Time Taken - The total time taken for the backup schedule to complete.

    • Total Files Listed - The total number of files listed for backup in this backup schedule.

    • Protected Files - The number of files that were successfully backed up to the backup server.

    • Skipped Files - The number of files that could not be backed up.

    • Skipped Folders - The number of folders that could not be backed up. Some of the reasons why a folder may not be backed up are:

      1. The folder did not have appropriate permissions for StoreGrid to read.

      2. The folder may have been modified while StoreGrid is trying to backup it up.

      3. The folder may have been temporarily available when StoreGrid listed the folders to backup but was later not available when StoreGrid tried to backup.

      Clicking on the 'View' link will take you to a page which lists the folders that were skipped and the reason StoreGrid skipped the folders.

    • Success Rate - This gives the percentage of total files that were successfully backed up.

    • Original Size - The original size of the backup data transferred so far.

    • Compressed Size - Displays the compressed size of the original backup data.

    • Compression Ratio - Displays the compression ratio of the original and compressed backup data.

    • Result Messages - The final result of the backup operation; successful/ failure/ incomplete etc.

    • Added Files - The number of new files backed up in this schedule. Note that this is the total number of files backed up whenever a full backup was done.

    • Unprocessed Files - The number of files that were listed by StoreGrid but not backed up. StoreGrid makes a list of files to be backed up and simultaneously starts backing up the listed files one at a time. If the StoreGrid client abruptly stops backing up, then may not be few unprocessed files – the files that StoreGrid listed for backup but could not complete backing up the files. Some of the reasons why the StoreGrid client would stop backing up abruptly are listed below:

      1. Client exceeded the allotted backup space on server.

      2. No drive space available in the server.

      3. Active backup schedule was aborted at the Server side.

      4. Active backup schedule was suspended in the client.

      5. StoreGrid was stopped in the server or the client side.

    • Modified Files - The number of modified files backed up. Note that this number is zero for all full backups.

    • Deleted Files - The number of deleted files backed up. Note that this number is zero for all full backups. Only for incremental backup this can have a positive value.

  • SQL Server Backup Details

    The SQL Server Backup details gives a report for each database configured for the backup schedule. Below are the informations shown in this section:

    • SQL Server Instance Name - Name of the SQL Server Instance in which database backup was performed.

    • Database Name - Name of the database configured for backup.

    • Original Database Size - Size of the database configured for backup.

    • Start Time - The time at which the backup schedule started dumping the data to the local temporary location.

    • End Time - The time at which the backup schedule completed the local dump process.

    • Total Time Taken - The total time taken for the backup schedule to complete the local dump process.

    • Size of backup before compression - The total size of the files locally dumped by the SQL Server dump utility in client which has to be transferred to backup server.

    • Size of backup after compression - The compressed size of the files transferred to backup server.

    • Compression ratio with original database size - The percentage compression achieved with the original size of the database.

    • Compression ratio with size of backup before compression - The percentage compression achieved with the size of the dumped files.

    • Status - Status will report the success or failure of local dump backup process.

    • Verify integrity status - Displays status about verification of the backup once it completes.

    • Result Messages - Messages from SQL Server dump utility about the local dump backup process.

  • Exchange Server Backup Details

    The Exchange Server Backup details gives a report for Storage Group(s)/MailStore(s) configured for the backup schedule. Below are the informations shown in this section:

    • Exchange Server Name - Name of the Exchange Server in which Storage Group(s)/MailStore(s) backup was performed.

    • Start Time - The time at which the backup schedule started dumping the data to the local temporary location.

    • End Time - The time at which the backup schedule completed the local dump process.

    • Total Time Taken - The total time taken for the backup schedule to complete the local dump process.

    • Size of backup before compression - The total size of the files locally dumped by the Exchange Server dump utility in client which has to be transferred to backup server.

    • Size of backup after compression - The percentage compression achieved with the original size of the database.

    • Compression ratio with size of backup before compression - The percentage compression achieved with the size of the dumped files.

    • Status - Status will report the success or failure of local dump backup process.

    • Result Messages - Messages from Exchange Server dump utility about the local dump backup process.

  • Exchange Mailbox Backup Details

    The Exchange Mailbox Backup details gives a report for user's mailboxes configured for the backup schedule. Listed below is the information shown in this section:

    • Exchange Server Name - Name of the Exchange Server in which Mailbox backup was performed.

    • Start Time - The time at which the backup schedule started dumping the data to the local temporary location.

    • End Time - The time at which the backup schedule completed the local dump process.

    • Total Time Taken - The total time taken for the backup schedule to complete the local dump process.

    • Status - Status will report the success or failure of local dump backup process.

    • Result Messages - Messages from Exchange Server Mailbox dump utility about the local dump backup process.

    Backed up Exchange User Mailbox Details

    This tabular summary of each user's mailbox backup includes the following:

    • User Name - The mailbox user for which backup report information is generated.

    • Folder Name - Name of the user's mailbox folders such as Inbox, Contacts, Tasks and etc.,

    • Total Items - Total No. of items (messages, contacts and etc.,) that were successfully backed up to the backup server.

    • Size - The total size of the user's mailbox folder items locally dumped by the Exchange Mailbox dump utility in client before transferring to the backup server.

Troubleshooting Tips

Limitations

  1. Exchange Backup Report will not have details about the Storage Group(s)/MailStore(s) configured for backup.

  2. List of Protected/Skipped file(s) list will be available only for the last backup in the historical backup report.
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